Dialab ltd contacts

Opening hours:

MON-FRI 08.00-16.00
SAT-SUN: CLOSED

Special opening hours:

  • 29.3 Good Friday / CLOSED

  • 1.4 Second Easter Day / CLOSED

  • 1.5 First of May / CLOSED

  • 09.05 Ascension Day / CLOSED

  • 21.06 Midsummer's Eve / CLOSED

  • 21.06 - 30.06 / CLOSED

Our office is located in Sörnäinen, next to kalasatama metro station.
All of our products are on display in our office

Visiting address:
Hermannin rantatie 2 B, 4th floor. / Yrittäjätalo
00580 Helsinki / Finland
Puh. +358 40 831 3000
tarjoukset@dialab.com

We respond to all emails on weekdays within 24 hours.
If there is no response, please contact us by phone.

File delivery:

Orders and smaller files (less than 5mb) per email: tuotanto@dialab.com

For bigger files we recommend free services:

www.sprend.com / www.wetransfer.com

Asiakaspaikat numerolla 19 & 20

 
 

Staff

 

Sami Hintsanen

Customer Service / Sales
+358 40 3590 413
sami@dialab.com

At your service since 1994

Sami is responsible for our customer service and he ensures that your work is completed on time.
He knows both the customers and the products and manages to combine the two. In addition to customer service, Sami participates in post-processing work.

In the early days, Sami acted as a film messenger for Dialab, making him familiar with the streets of Helsinki and maybe a bit heavy on the gas pedal.

Petri Hintsanen

CEO / Production / Fineart
+358 40 3590 414

petri@dialab.com

At your service since 1998

Petri is Dialab's handyman. In addition to his work as the CEO, he is responsible for product development and he also participates in all production work on a daily basis.
Pete is a graduate photolaboratory technician.
You can't hear the phrase "can't do" from his mouth.

He is also responsible for the spelling mistakes on these pages and in Dialab's social media.

Veikko Ojala

Fineart / eco-solvent / carpentry work
Production phone number: +358 40 3590 417
veikko@dialab.com

At your service since 1984

Veikko knows the secrets of both traditional and digital imaging like his own pockets.
Vode is extremely handy and participates in framing, mounting and fair construction.
Veikko has over 40 years of experience in the industry.

Due to his engineering background, Veikko is allowed to tell jokes only on Fridays.

 

 

Markku Koskinen

Fineart / color management
Production phone number: +358 40 3590 417
markku@dialab.com

At your service since 1984

Make is Dialab's first employee and, like Veikko, knows the secrets of both traditional and digital image production like the back of his hand.

In addition to printing, Markku's job description includes color management and scans.

Markku is known for the fact that his mere presence makes the equipment repaired.

Alpo Paavilainen

Mounting / framing / laminating / carpentry work
Production phone number: +358 40 3590 417
tarjoukset@dialab.com

At your service since 2018

Alpo comes up with a solution for all problems.
His know-how originates from the legendary Puite Oy, where he made a career of more than 40 years in mounting, framing and laminating photographic art and advertisements.

Alpo is a trained carpenter, so he is a great asset to our exhibition construction and framing.

Alpo, Tuusula's own MacGyver, is famous for his ability to build his own creative tools for every stage of work.

Antti Kess

Fineart / scans / mounting /
graphic design

Production phone number: +358 40 3590 417
antti@dialab.com

At your service since 2023

Antti is Dialab's most recent employee.
He combines precise hand movements with a relentless evaluative eye.

His job responsibilities range from production work to image processing to mounting.

Antti has more than 10 years of experience in the field.

Delivery terms

  • Reclamation’s regarding the quality of work should be done immediately!

  • We reserve the rights to change prices.

  • The prices given on the phone are subject to change.

  • Payment in 14 days. (Only business / Union / Sole trader )

  • Invoice handling fee (only paper invoice) 8 €

  • Interest on late payment 16% of the invoice due date

  • Interest Invoicing fee of 5 €

  • Notice time for invoice 8 days

  • Ordered work picked up within 14 days of completion

  • All products are the property of Dialab until they are paid in full!

  • Dialab is not responsible for image copyrights!

Normal delivery times

Prints 2-3 working days
Mounted prints 5-7 working days
Exhibition prints 7-10 working days

URGENT JOBS

For urgent jobs we do not offer discounts.

Payment methods:

  • Invoice (Only business / Union / Sole trader )

  • Cash / credit card

  • Advance payment

Packing and shipping costs:

Postal package / Schenker / Matkahuolto we charge service provider fee multiple by 2,0
TNT / UPS / FEDEX we charge case-by-case.

Delivery and pickup service (weekdays 09-15):

  • Helsinki 20-50€.

  • Espoo/Vantaa 30-80€ 

Image Pricing, when the client is involved during the study

  • Giclée test print: first piece 20,00€, next 10,00€/kpl

  • If you want to supervise the printing/mounting we charge 80,00€/hour

  • For image processing we charge 25,00€/min.

All prices above tax. 0%