Dialab ltd contacts
Opening hours:
MON-FRI 08.00-16.00
SAT-SUN: CLOSED
Special opening hours:
29.3 Good Friday / CLOSED
1.4 Second Easter Day / CLOSED
1.5 First of May / CLOSED
09.05 Ascension Day / CLOSED
21.06 Midsummer's Eve / CLOSED
21.06 - 30.06 / CLOSED
Our office is located in Sörnäinen, next to kalasatama metro station.
All of our products are on display in our office
Visiting address:
Hermannin rantatie 2 B, 4th floor. / Yrittäjätalo
00580 Helsinki / Finland
Puh. +358 40 831 3000
tarjoukset@dialab.com
We respond to all emails on weekdays within 24 hours.
If there is no response, please contact us by phone.
File delivery:
Orders and smaller files (less than 5mb) per email: tuotanto@dialab.com
For bigger files we recommend free services:
Staff
Sami Hintsanen
Customer Service / Sales
+358 40 3590 413
sami@dialab.com
At your service since 1994
Sami is responsible for our customer service and he ensures that your work is completed on time.
He knows both the customers and the products and manages to combine the two. In addition to customer service, Sami participates in post-processing work.
In the early days, Sami acted as a film messenger for Dialab, making him familiar with the streets of Helsinki and maybe a bit heavy on the gas pedal.
Petri Hintsanen
CEO / Production / Fineart
+358 40 3590 414
petri@dialab.com
At your service since 1998
Petri is Dialab's handyman. In addition to his work as the CEO, he is responsible for product development and he also participates in all production work on a daily basis.
Pete is a graduate photolaboratory technician.
You can't hear the phrase "can't do" from his mouth.
He is also responsible for the spelling mistakes on these pages and in Dialab's social media.
Veikko Ojala
Fineart / eco-solvent / carpentry work
Production phone number: +358 40 3590 417
veikko@dialab.com
At your service since 1984
Veikko knows the secrets of both traditional and digital imaging like his own pockets.
Vode is extremely handy and participates in framing, mounting and fair construction.
Veikko has over 40 years of experience in the industry.
Due to his engineering background, Veikko is allowed to tell jokes only on Fridays.
Markku Koskinen
Fineart / color management
Production phone number: +358 40 3590 417
markku@dialab.com
At your service since 1984
Make is Dialab's first employee and, like Veikko, knows the secrets of both traditional and digital image production like the back of his hand.
In addition to printing, Markku's job description includes color management and scans.
Markku is known for the fact that his mere presence makes the equipment repaired.
Alpo Paavilainen
Mounting / framing / laminating / carpentry work
Production phone number: +358 40 3590 417
tarjoukset@dialab.com
At your service since 2018
Alpo comes up with a solution for all problems.
His know-how originates from the legendary Puite Oy, where he made a career of more than 40 years in mounting, framing and laminating photographic art and advertisements.
Alpo is a trained carpenter, so he is a great asset to our exhibition construction and framing.
Alpo, Tuusula's own MacGyver, is famous for his ability to build his own creative tools for every stage of work.
Antti Kess
Fineart / scans / mounting /
graphic design
Production phone number: +358 40 3590 417
antti@dialab.com
At your service since 2023
Antti is Dialab's most recent employee.
He combines precise hand movements with a relentless evaluative eye.
His job responsibilities range from production work to image processing to mounting.
Antti has more than 10 years of experience in the field.
Delivery terms
Reclamation’s regarding the quality of work should be done immediately!
We reserve the rights to change prices.
The prices given on the phone are subject to change.
Payment in 14 days. (Only business / Union / Sole trader )
Invoice handling fee (only paper invoice) 8 €
Interest on late payment 16% of the invoice due date
Interest Invoicing fee of 5 €
Notice time for invoice 8 days
Ordered work picked up within 14 days of completion
All products are the property of Dialab until they are paid in full!
Dialab is not responsible for image copyrights!
Normal delivery times
Prints 2-3 working days
Mounted prints 5-7 working days
Exhibition prints 7-10 working days
URGENT JOBS
For urgent jobs we do not offer discounts.
Payment methods:
Invoice (Only business / Union / Sole trader )
Cash / credit card
Advance payment
Packing and shipping costs:
Postal package / Schenker / Matkahuolto we charge service provider fee multiple by 2,0
TNT / UPS / FEDEX we charge case-by-case.
Delivery and pickup service (weekdays 09-15):
Helsinki 20-50€.
Espoo/Vantaa 30-80€
Image Pricing, when the client is involved during the study
Giclée test print: first piece 20,00€, next 10,00€/kpl
If you want to supervise the printing/mounting we charge 80,00€/hour
For image processing we charge 25,00€/min.
All prices above tax. 0%