Dialab ltd contacts
Opening hours:
Mon 8:00 AM – 4:00 PM
Tue, Wed & Thu 8:00 AM – 5:00 PM
Fri 8:00 AM – 4:00 PM
Sat & Sun Closed
Please note that during the extended opening hours (i.e., the last hour on Tue, Wed, and Thu from 4:00 PM to 5:00 PM), only customer service is available, and no printmakers are present.
Upcoming exceptional opening hours:
24–28 December 2025 Christmas – CLOSED
1–6 January 2026 New Year and Epiphany – CLOSED
Our office is located in Sörnäinen, next to kalasatama metro station.
All of our products are on display in our office
Visiting address:
Hermannin rantatie 2 B, 4th floor. / Yrittäjätalo
00580 Helsinki / Finland
Puh. +358 40 831 3000
tarjoukset@dialab.com
We respond to all emails on weekdays within 24 hours.
If there is no response, please contact us by phone.
Asiakaspaikat numerolla 19 & 20
File delivery:
Orders and smaller files (less than 5mb) per email: tuotanto@dialab.com
For bigger files we recommend free services:
Staff
Sami Hintsanen
Customer Service / Sales
+358 40 3590 413
sami@dialab.com
At your service since 1994
Sami is responsible for our customer service and he ensures that your work is completed on time.
He knows both the customers and the products and manages to combine the two. In addition to customer service, Sami participates in post-processing work.
In the early days, Sami acted as a film messenger for Dialab, making him familiar with the streets of Helsinki and maybe a bit heavy on the gas pedal.
Petri Hintsanen
CEO / Production / Fineart
+358 40 3590 414
petri@dialab.com
At your service since 1998
Petri is Dialab's handyman. In addition to his work as the CEO, he is responsible for product development and he also participates in all production work on a daily basis.
Pete is a graduate photolaboratory technician.
You can't hear the phrase "can't do" from his mouth.
He is also responsible for the spelling mistakes on these pages and in Dialab's social media.
Markku Koskinen
Fineart / Color management
Production phone number: +358 40 3590 417
markku@dialab.com
At your service since 1984
Make is Dialab's first employee and, like Veikko, knows the secrets of both traditional and digital image production like the back of his hand.
In addition to printing, Markku's job description includes color management and scans.
Markku is known for the fact that his mere presence makes the equipment repaired.
Markku is available at Dialab on Mondays and Tuesdays.
Alpo Paavilainen
Mounting / Framing / Laminating / Carpentry work
Production phone number: +358 40 3590 417
tarjoukset@dialab.com
At your service since 2018
Alpo comes up with a solution for all problems.
His know-how originates from the legendary Puite Oy, where he made a career of more than 40 years in mounting, framing and laminating photographic art and advertisements.
Alpo is a trained carpenter, so he is a great asset to our exhibition construction and framing.
Alpo, Mäntsälä’s own MacGyver, is famous for his ability to build his own creative tools for every stage of work.
Alpo is available at Dialab from Wednesday to Friday.
Veikko Ojala – retired
Fineart / Eco-solvent / Carpentry work
At your service since 1984
Veikko knows the secrets of both traditional and digital imaging like his own pockets.
Vode is extremely handy and participates in framing, mounting and fair construction.
Veikko has over 40 years of experience in the industry.
Due to his engineering background, Veikko is allowed to tell jokes only on Fridays.
Veikko retired in the autumn of 2025 and these days focuses more on building dioramas at home. However, he has kindly offered to step in at Dialab whenever needed.
Antti Kess
Fineart / Scans / Mounting /
Graphic design
Production phone number: +358 40 3590 417
antti@dialab.com
At your service since 2023
Antti combines precise hand movements with a relentless evaluative eye.
He doesn’t get rattled by a busy day, and and he stays strangely cool even under pressure. As a customer service representative, Antti is always helpful and friendly.
Antti’s tasks range from production work to image processing to mounting.
Antti has more than 10 years of experience in the field.
Antti is available at Dialab from Monday to Friday.
Tanja Palmunen
Fineart / Scans / Mounting /
Graphic design
Production phone number: +358 40 3590 417
tanja@dialab.com
At your service since 2025
Tanja has returned to Dialab after spending a couple of years in France.
She masters both printing and photography – in her free time, she travels the world photographing abandoned houses and castles.
Her work combines precision and attention to detail with excellent customer service. Tanja’s tasks cover the whole production process, from image editing to graphic design and mounting.
You’ll usually find her wherever you hear soft humming or loud laughter in the middle of work.
Tanja is available at Dialab from Tuesday to Thursday.